Who we are

Membership specialists

We apply over 30 years sector-experience and a long-term collaborative approach to create flexible and adaptable membership management solutions.

We combine our own functionality-rich core CRM with digital and web services to deliver operational efficiencies and enable member engagement and self-service.

We have continually invested in our own products and services to respond to the changing needs of customers.

We prioritise customer service and project delivery, and have an active and engaged user-group. We are proud that our first ever customer is still with us over 30 years later, testament to our commitment and approach.

Our values

Our Vision

To be the partner of choice to the membership and NFP sector.

Our mission

To provide complete, reliable, and technologically advanced platform and services to organisations who want to focus on changing the world for their members, supporters, and stakeholders.

Our approach

Our friendly, sector focused, and experienced, professional staff shall inspire, educate, and collaborate with our customers.

Meet the team

There are now over 70 staff in the oomi team, across multiple locations, all dedicated to delivering the best possible solutions and service for our customers. Below is a selection of our leadership team and other familiar faces.

Sarfraz Ahmad
Chief Executive & Founder

Sarfraz founded Centrepoint Computer Services back in 1991 and is still our Chief Executive Office and key shareholder, actively involved in the business and with our customers on a day-to-day basis. Sarfraz has over 37 years of experience in the UK NFP sector.

In his free time, Sarfaz likes to play cricket and badminton.

Rob Barr
Director of Strategy

Rob has worked in the technology industry for 25 years, with much of it helping membership and other NFP organisations. He has held some of the most senior roles in the UK NFP supplier sector and brings this wealth of experience to shape the strategic direction for oomi.

When not working, Rob can be found exploring the countryside on his motorbike, hiking up big mountains in the summer, or snowboarding down them in the winter.

Joel Trotman
Director of Sales

Joel brings over 20 years of project management, sales and account management experience from the membership and NFP sector. He joined oomi in 2019 and has since applied his sector knowledge to engage with and welcome a significant number of new customers.

Away from work, Joel loves to spend time with his young family walking in the Leicestershire countryside, coaching the junior football team his son plays for, and, when time allows, running round like a headless chicken playing racquetball!

Georgie Howard
Director of Operations

Georgie, who joined oomi in early 2024, plays a pivotal role in shaping the direction of oomi, leveraging expertise to drive success and innovation within the company.

With over 10 years of experience in the membership sector, he has a strong background in in leading operations within the membership and NFP technology sectors. With a dedication to excellence, Georgie works closely with clients to ensure they receive unparalleled service delivered to the highest standards.

Outside of work and family time, Georgie is an avid carp fishing enthusiast.

Nasir Din
Head of Delivery

Nasir joined us back in 2001 and is well known by many of our clients as he has played a pivotal role in the implementation of oomi for so many of them. His main strength is business analysis and coming up with a solution that best handles clients’ operations.

In his spare time, Nasir loves to play badminton and table tennis.

Rauf Gill
Support Manager

Rauf has been working with oomi since 1998. He is the Support Manager, responsible for providing technical support to our customers. He also helps the product team with technical issues. He is based in the Islamabad office.

In his spare time, Rauf loves to go hiking in the lovely hiking trails of Islamabad.

Philip Walters
Customer Success Manager

Philip has worked in multiple Customer Success roles for over 23 years, working with a spectrum of organisations to develop both technical and customer relationship skills. He joined oomi in November 2022 to consolidate these skills in taking our customers forward in their relationship with oomi.

Away from work, when not spending time with his family, Philip likes working on his Morris Minor Traveller and also teaches children’s boxing classes in the evening.

Subhan Ahmad
Account Manager

Subhan has been oomi’s account manager since 2019, after previously working as a CRM consultant and a sales executive. He is tasked at looking after our ever-growing family of customers, and ensuring their projects are delivered on time and within budget.

In his spare time, Subhan likes to watch and play sports. His claim to fame being he’s bowled against the Pakistan and India Cricket teams at The Oval!

Farshad Vahdat
Head of Digital Services

Farshad joined oomi in 2021. He has a background in creative web design and development. He is responsible for all oomi’s web and digital projects and keeping us at the forefront of digital communications technology.

When not working, as a perfect weekend treat, Farshad enjoys watching his beloved West Ham United take him on an emotional rollercoaster, as they find a special way to lose a game of football.

Charlotte Barker
Solution Delivery Manager

Charlotte joined oomi in 2022 and has managed several projects from kick-off to go live. She has worked in multiple roles within the technology industry for the last 17 years, and within the NFP sector for the last 9 years, helping a range of clients to implement their CRM software.

Outside of work Charlotte is a keen amateur chef and loves spending the afternoon in the kitchen creating new culinary experiences.

Steve Smith
Training Manager

Steve has been working for membership organisations for 14 years, and is an experienced software trainer. He is responsible for delivering tailored training for our customers and further developing our training offering.

Steve joined oomi in early 2024, from the Energy Institute, where he worked for over 6 years as the oomi champion, delivering training and troubleshooting to support colleagues and new starters on the oomi CRM.

He also has qualifications in teaching adults in the lifelong learning sector and is a qualified ECB Cricket Coach. He is an avid sports fan, enjoying cricket, football and tennis, and also a keen traveller and has clocked up visits to 42 countries.




Supplier Team of the Year


Work with us

We are always interested in talented and experienced people who want to help us be the best we can. If you feel you have skills, knowledge and experience that would bring value to our business, then please email us a short covering letter and your CV.

Job openings 01

Solution Delivery Manager
Solution Delivery Manager

As a Solution Delivery Manager, you will be the face of oomi to our new clients and lead the on-boarding of the new clients to our CRM and Digital solutions.

You will partner with the client to deeply understand and analyse their requirements and then lead a cross-disciplinary team to successfully deliver the client’s CRM / Portal / website / online communities. You will project manage the setup, configuration, and delivery of the oomi solution as well as the required data migration from the client’s current system to oomi, training, and UAT sign-off. This is a key role in a fast-growing organisation.

For more information and to apply, click apply now.