We’re pleased to announce that we’ll will be taking part in the Membership Excellence 2026 Conference (MX2026), taking place on Thursday 19th November at the Novotel London West in Hammersmith.
Organised by the MemberWise Network, Membership Excellence brings together professionals from across the membership and association sector to share ideas, explore best practice and discuss the challenges and opportunities shaping the future of membership organisations.
This year’s event will explore how membership organisations can strengthen member relationships, demonstrate value and support sustainable growth.
As an official partner of the event, we’ll will be exhibiting at stand B1, where attendees can meet our team to discuss their membership technology, share challenges and explore ways to improve their digital member experience.
We’ll also be contributing to the event’s programme of talks. Subhan Ahmad, oomi Head of Account Management, will be speaking alongside our long-term customer, Paul Cunningham, Regional Representative at the British International Freight Association (BIFA).
Their session, ‘How to Keep Your Membership Technology Working for Your Members’, will explore how organisations can get more from their existing CRM before considering a change of provider. The session will take place at 12:30 in room 4.
Technology needs to evolve alongside your organisation and its members. However, if your CRM isn’t delivering everything you need, replacing it isn’t always the only answer. Drawing on BIFA’s experience of working with oomi, Paul and Subhan will discuss how membership organisations can identify the root causes of common challenges, make better use of existing functionality and integrations, and ensure their technology continues to meet their needs.
The session will offer practical ideas to help attendees assess their current setup, identify opportunities for improvement and make informed decisions about their next steps. By making better use of existing systems, organisations could save valuable time, money and resources while continuing to deliver value to their members.
Planning to attend? We’re pleased to offer a 20% discount on tickets for Membership Excellence 2026. Simply use code MX26E when booking your place to claim your discount. You can book here: Membership Excellence (2026) National Conference – 19th November 2026.
We look forward to connecting with membership professionals at Membership Excellence 2026, sharing our experience and exploring how technology can help organisations strengthen member engagement and deliver lasting value.
Event details
- Event: Membership Excellence 2026
- Date: Thursday 19 November 2026
- Venue: Novotel London West, Hammersmith, London
- oomi’s stand: B1
- Speakers: Paul Cunningham, Regional Representative at BIFA, and Subhan Ahmad, Head of Account Management at oomi
- Discount code: MX26E
Find out more about the program for the day here Membership Excellence – Official Programme